Google Buzz and Twitter Search Embedded in Person Activity Drawer (Heap CRM)

Wednesday, June 9th, 2010

Twitter and Buzz searches now can be included in the activity drawer on Heap CRM's person page:

When you click on the drawer:

Search results are included along with account activity feeds and rss/atom feeds.

Additionally, there is a new performance enhancement that reduces latency when one of the services is down.

Related Posts:

Heap CRM Twitter Support

Monday, June 8th, 2009

Heap now has three twitter related features:

  • Username detection in all text fields (it looks for sentences that contain statements like "twitter: username" or "twitter is username")
  • Twitter tag detection in all text fields (it looks for words starting with "#")
  • The Twitter drawer on the person page

Take a look at the person page:

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When you click on the Twitter drawer you get a timeline that contains all the statuses from all the different accounts the person has:

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