Mark Events as Complete (via E-Mail, WebHook and Message Processing) and Concatenate Fields (through WebHook) (Heap CRM)

Thursday, June 10th, 2010

Heap CRM now support the ability complete events through an advanced e-mail command:

[complete:Name of Event]

When the message is associated to a prospect it will search for the first uncompleted event matching the name you specify connected to that prospect. Otherwise it will search all events.

You can also have multiple fields from a WebHook feed concatenated into a single Heap CRM field. If you are setting up a set of fields in a program like WuFoo, just specify the field more than once:

And when you receive the e-mail telling you the handshake/remap key, it will have concatenated the fields: