Archive for the 'Partners' Category

Difference between the Partners Program and Affiliates Program?

Saturday, June 20th, 2009

After my post a couple of days ago, I've been inundated with questions that suggest there is some confusion about the difference between the partner program and the affiliates program. This post is intended to clarify.

What is the affiliates program:

This program allows you promote Heap CRM and Torch Project Management on your website, in person or really anywhere you can send a link. If the person signs up for a paying account, you get credit which can be used to pay your monthly bill.

Who can participate:

Anyone who is a hosted customer. You can find your links under the "Settings" tab under the "Affiliates" sub section.

Do I need to sign-up:

No. By just using the links provided you will get credit.

What is the partners program:

Heap CRM and Torch Project Management are also sold as pre-packaged products that can be installed on the customer's server. Partners are a group of IT professionals that can help businesses select the right hardware and provide hardware/software support (backup services/upgrades/etc).

Who can participate:

IT professionals who have experience with MySQL and Apache.

Do I need to sign-up:

Yes. Partners are in a formalized agreement where WBP SYSTEMS.

Expansion of Partner Program

Thursday, June 18th, 2009

We're expanding our partner network into Europe and Canada. If you are a skilled MySQL and Apache practitioner and would like to sell Heap CRM Enterprise / OnSite and Torch Project Management Enterprise / OnSite as part of your overall business solution, please contact us at

For requirements, logos and marketing material visit our partner site >

Update on Your Schedule… Not Ours (for Partners)

Wednesday, February 11th, 2009

Partner Resources

As partners, you have received a once a month bundle containing all of the updates for the previous month. But some of you (or some of your customers) don't work on a monthly cycle. That's why we are launching the partner portal.

Heap Enterprise/OnSite and Torch Enterprise/OnSite are automatically built from the production version each night. So, what you download is completely up to date with the hosted version; you no longer have to wait until the beginning of the next month. Or, you can do updates less often and not have to worry about the progressive changes.

Additionally, you can now download partner-only documents directly from the portal.