Archive for July, 2012

Updates to Heap CRM’s Interface to Google Drive / Docs

Tuesday, July 31st, 2012

For those of you looking at the Google Drive interface improvements to Torch Project Management with a bit of jealously, the same type of improvements are now in Heap CRM.

When you create message, simply start typing the name of the file you want (on your Google Drive) and list will appear:

You can add as many files to a message as you want. Heap is smart enough to adjust the permissions of those files so that all of the users in your Heap account can see them.

If you are using a modern browser it is now stupidly simply to upload files to Google Drive. Just drag and drop on the create message area:

Additionally, in any place you compose e-mail or e-mail templates within Heap, you can now use this same search feature to insert links to files in Google Drive:

And, like messages, you just drag and drop file onto the window to upload files to Google Drive.

“Snippet for Torch Project Management” Safari Extension

Wednesday, July 11th, 2012

Using the "Snippet for Torch Project Management" Safari Extension, users of Torch Project Management can quickly select content from any website and save it as a message in Heap CRM. This is the Safari equivalent to the "Save to Torch Project Management" Chrome Extension.

The extension works offline and periodically syncs with the Torch service. This means that the interface is always snappy and it even works on unstable connections.

Oh, and the extension is updated to look great on retina displays.

Install >

“Snippet for Heap CRM” Safari Extension

Wednesday, July 11th, 2012

Using the "Snippet for Heap CRM" Safari Extension, users of Heap CRM can quickly select content from any website and save it as a message in Heap CRM. This is the Safari equivalent to the "Save to Heap CRM" Chrome Extension.

The extension works offline and periodically syncs with the Heap service. This means that the interface is always snappy and it even works on unstable connections.

Oh, and the extension is updated to look great on retina displays.

Install >

Resolution Independence in Torch Project Management (for the new iPad and Retina display MacBook Pro)

Friday, July 6th, 2012

The new retina display on the iPad and MacBook Pro present a challenge for web application developers. It means designing special graphics for a relatively small number of devices. There is another approach: vector graphics (which look good at any resolution).

Firefox, Safari and Chrome have support SVG graphics (a vector format) for many versions. But due to a lack of support in Internet Explorer, using SVG on a wide scale wasn't particularly practical. That changed last year with the release of IE 9. Now all major browsers have support for SVG and there has been a sufficient amount of time for people to upgrade.

So, as you might have guessed by now, Torch Project Management's graphics have been recreated in SVG. Not only do people with higher resolution displays benefit, but anyone can zoom the interface and the graphics still look great; and vector graphics will still look good regardless of what resolution a vendor might release next. Let's take a look at how this looks (screenshots taken from a Retina MacBook Pro):

Messages on the Dashboard:

Budgets:

Messages:

Some events showing new loading graphic:

Finally, the Safari Extensions have also been updated to display properly on high resolution displays:

As always with these sort of updates, if you aren't seeing something or something is behaving strange, empty your browser cache.

Resolution Independence in Heap CRM (for the new iPad and Retina display MacBook Pro)

Friday, July 6th, 2012

The new retina display on the iPad and MacBook Pro present a challenge for web application developers. It means designing special graphics for a relatively small number of devices. There is another approach: vector graphics (which look good at any resolution).

Firefox, Safari and Chrome have support SVG graphics (a vector format) for many versions. But due to a lack of support in Internet Explorer, using SVG on a wide scale wasn't particularly practical. That changed last year with the release of IE 9. Now all major browsers have support for SVG and there has been a sufficient amount of time for people to upgrade.

So, as you might have guessed by now, Heap CRM's graphics have been recreated in SVG. Not only do people with higher resolution displays benefit, but anyone can zoom the interface and the graphics still look great; and vector graphics will still look good regardless of what resolution a vendor might release next. Let's take a look at how this looks (screenshots taken from a Retina MacBook Pro):

Prospect on Dashboard:

Some Events:

Messages (with a loading graphic):

Finally, the Safari Extension have also been updated to display properly on high resolution displays:

As always with these sort of updates, if you aren't seeing something or something is behaving strange, empty your browser cache.