Attach Files to Messages when using the WebHook (Heap CRM and Torch Project Management)

When using Heap CRM's or Torch Project Management's WebHook you can attach files in a couple of ways:

  1. Upload the files along with the WebHook data (the same way a browser uploads a file to a web page)
  2. Include an array named "files" which contains a url list for each file

Let's see how this works when using a service like WuFoo. Let's say you want to collect tech support requests in a Torch project. You've setup a form at WuFoo which you allow your customers to fill out:

When submitted, this data is automatically transmitted to the Torch WebHook creating the following message:

Heap WebHook Developer Page >
Torch WebHook Developer Page >

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