James phone: 509|206
This would find someone named James in the 509 or 206 area code. Despite its name, the phone bucket selector actually searches the phone, mobile and fax fields.
You can now also forward in voice mail from services like Google Voice and have them associate to the proper prospect based on phone number. In Google Voice from the "more" menu you can select to e-mail the voice mail:
Which will be imported into Heap like so: