Heap CRM Twitter Support

Heap now has three twitter related features:

  • Username detection in all text fields (it looks for sentences that contain statements like “twitter: username” or “twitter is username”)
  • Twitter tag detection in all text fields (it looks for words starting with “#”)
  • The Twitter drawer on the person page

Take a look at the person page:

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When you click on the Twitter drawer you get a timeline that contains all the statuses from all the different accounts the person has:

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One Response to “Heap CRM Twitter Support”

  1. WBP SYSTEMS / Weblog » Blog Archive » Google Buzz Now Shows in Person Activity Feed (Heap CRM) Says:

    [...] like twitter support, Heap CRM now detects statements in the person notes section [...]

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