Very Simple To-Dos in Heap CRM
Ever want to create a to-do list within a message? Sure you could use follow-up events, but that’s probably an overkill for something like a shopping list. Instead let’s use this little trick.
Here’s my shopping list:

Ok, one of these I need to draw attention to (with @highlight), because we are completely out and one I already purchased, so I can mark that off (with @done).













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