We just released a number of enhancements into Heap CRM:
- The much requested "list view" is now in the message section. So with just a click you can fly through your messages at record speed.
- "QuickView" allows you view images in place on a message without opening the image or popping up a window.
- With the improved add by e-mail, you not only can create Leads, Opportunities, Customers and Archives directly from e-mail, but you can fill in other information such as e-mail and phone number. We have more info here.
- Whether you are trying to find a way to auto associate a message or you are confused on how to search by e-mail, the new e-mail documentation is the answer.